Terms of Service
Last updated: [DATE - placeholder, update before launch]
1. Acceptance of Terms
By accessing or using the TenderGenie platform, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
2. Description of Service
TenderGenie provides an AI-powered tender and RFP decision intelligence platform, including document analysis, compliance extraction, drawing intelligence, and related enterprise workflow tools.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.
4. Acceptable Use
You agree not to misuse the platform, including attempting to reverse-engineer the service, uploading unlawful content, or using the platform to violate any applicable law or third-party rights.
5. Intellectual Property
TenderGenie retains all rights to the platform, its underlying technology, and associated trademarks. You retain ownership of the tender documents and data you upload.
6. Service Availability
We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance and unforeseen outages may affect service availability from time to time.
7. Limitation of Liability
TenderGenie is provided on an "as-is" basis. To the maximum extent permitted by law, TenderGenie shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.
8. Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.
9. Contact Us
For questions about these Terms, contact businessenquiry@tendergenie.ai.